Introduction
Tommy John (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://tommyjohn.sbs/) and make purchases from our online store. By using our website, you consent to the data practices described in this policy.
Information We Collect
We may collect the following types of personal information from you:
Personal Information You Provide: When you place an order, create an account, or contact us, we may collect:
Full name
Billing and shipping addresses
Email address
Phone number
Payment information (processed securely by our payment processors)
Order history and product preferences
Information Collected Automatically: When you browse our website, we may automatically collect:
IP address and device information (browser type, operating system)
Browsing behavior (pages viewed, time spent, links clicked)
Referring website addresses
Cookies and similar tracking technologies (see Section 7)
How We Use Your Information
We use the information we collect for the following purposes:
Process, fulfill, and deliver your orders
Communicate with you about your order status, shipping updates, and returns
Respond to your customer service inquiries and support requests
Process payments and prevent fraudulent transactions
Improve our website, products, and services
Send you promotional emails (only if you have opted in to receive marketing communications)
Comply with legal obligations and enforce our terms of service
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with the following categories of third parties to operate our business:
Service Providers: We share information with trusted third-party companies that help us operate our website and fulfill orders, including:
Payment processors (Visa, MasterCard, PayPal)
Shipping and logistics carriers
Email service providers
Customer support platforms
Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location (including residents of California and other U.S. states with privacy laws), you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to legal exceptions)
Opt-out: Opt out of the sale or sharing of your personal information (we do not sell personal information)
Marketing Opt-out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing email or by contacting us at info@tommyjohn.sbs
To exercise any of these rights, please contact us at info@tommyjohn.sbs. We will respond to your request within 30 days.
Cookies and Tracking Technologies
Our website uses cookies (small text files placed on your device) to enhance your browsing experience and collect analytical data. Cookies allow us to recognize your browser and remember certain information, such as items in your shopping cart. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or may not function properly.
Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of such third-party sites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Tommy John
4509 Whaley Avenue
Long Beach, CA 90807
United States
Email: info@tommyjohn.sbs
Phone: +1 562-480-3516
Hours: Monday–Friday, 9:00 AM to 6:00 PM PT